This document outlines the delivery information that applies to customers who purchase uniquesmartindustries.com. If you have any questions, please feel free to contact our dedicated customer service team at phone number 9801844500 or 5165091/5165012, or via email at info@uniquesmartindustries.com.

Shipping Options & Delivery Costs

We provide various shipping options, and you will be prompted to select a preferred shipping method during the checkout process. The available options will be presented to you based on your location and the nature of the products being ordered.

Order Processing Time

Orders placed before 5 PM from Sunday to Friday are processed and dispatched within 7 days. Orders placed after this time will be dispatched the following day. Please note that orders placed on weekends or public holidays will be processed and sent out from our facility on the next business day.

Delivery Address & P.O. Boxes

It is important to ensure that the delivery address you provide during the order placement is accurate and complete. Please note that once your order is submitted, we are unable to modify the delivery address. We apologize for any inconvenience caused, but we do not ship to P.O. boxes.

International Orders

While we strive to fulfill orders both domestically and internationally, currently, we regret to inform you that we are unable to accept international orders. We are actively working towards expanding our shipping capabilities and hope to serve customers worldwide shortly.

Tracking Your Order

Once your order has been dispatched, we will send you a confirmation email containing tracking information. This will enable you to conveniently track the progress of your order directly on our website. Simply visit our website and enter the provided tracking details to stay updated on the status of your delivery.

Order Cancellation

If you wish to cancel your order, we kindly request that you review our return policy first. Detailed information regarding our return policy can be found by visiting the dedicated Return Policy section on our website. This will ensure that you are familiar with the necessary steps and conditions for canceling and returning your order, should the need arise.

We value your satisfaction and aim to provide a seamless shopping experience. Should you have any further inquiries or require assistance, our customer service team is available to assist you.